If you are helping someone while working make sure you finish with that customer before moving on to the next customer if good customer satisfaction ratings is what you are after.
There is a variety of candies from exotics to classics. It's a wonderful atmosphere for people who have a serious sweet tooth, however prices and creep up though.
Huge selection of candies. The price is on the high end because they weight most of the candies but it is still a fun place for kids to visit. Selection for gummy bears is awesome.
The staff are always friendly and willing to help you find something. A while back when they first opened this location I had an allergic reaction to a chocolate, I hadden't figured out what I was allergic to at that point and asked the staff if I could have an ingredient list to copy. She not only got me the list but copied it for me and got me in contact with corporate if I had any other concerns, it was awesome. (And also helped in my quest to narrow down my allergy).
Lolli and Pops at the end of the mall was pretty "iffy", there was a worker named Cheryl or Sharon that I am referring to. I went to check out my items with her on 8/2 and she asked if I found everything. I told her one thing I couldn't find and she went to look for it and I followed her to see if she found what I wanted so I can pick the right selection. On our way back to the counter my son asked her about some chocolates, we ended up adding those chocolates to our shopping bag so when we get back to the counter there was some people waiting in line and this worker starts ringing these people up as if she forgot she had been helping me first or maybe even she is racist? I had to wait back in line. When it was my turn again to get rung up I asked her her name very nice to see if this was a complaint or misunderstanding, she answered with a quick question of her own. Before I could even process the name she gave me she quickly replied "whats your name" as if its any of her business while she is on the clock to know my name. I wont be shopping there any more.
There is simply nothing like this store and all the delicious sweetness anywhere! Not only is the store clean and organized and filled with amazing fun finds for children of all ages (adults too) it has rare and unique sweet treats as well. But here's the best part about this store that keeps me coming back- THE STAFF! They are simply amazing! Great customer service from everyone at all levels. They remember their return customers and what they like. Customers are always greeted no matter how crazy busy the store is. Tim is a rockstar! He takes the time to show you new things and helps patiently with even the smallest most and indecisive customers like my five-year-old. ;) He makes gift giving a breeze, and comes up with great ideas for themed movie nights with candy that makes me look like the coolest mom ever! Hah! I had never seen any of the Harry Potter movies and Tim helped me pick out great candies for each movie as we watched the series. Hannah is also very sweet and helpful. Love this store! Happy to spend my money with such great products and service! Kudos to team Alderwood Lollipop & Pops
Lolli And Pops is a US Food place based in Lynnwood, Washington. Lolli And Pops is located at 3000 184th St SW #352, Lynnwood, WA 98037, USA.
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